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JS Help Desk Version: 2.8.7

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JS Help Desk Demo Site

Demonstration site for the most powerful and easy to use helpdesk plugin

You can create your own user account directly by just clicking the register button

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Admin Login: admin / demo

Agent Login: agent / demo

User Login: user / demo

[/vc_column_text][vc_btn title=”Submit Ticket As User” shape=”square” align=”center” i_icon_fontawesome=”fa fa-user-o” add_icon=”true” el_class=”butn butn-bg1″ link=”url:%3Fpage_id%3D299%26jstmod%3Dticket%26jstlay%3Daddticket|title:Submit%20Ticket%20As%20User||”][/vc_column][/vc_row][vc_row css=”.vc_custom_1571903643750{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”js-demo-site-features”][vc_column width=”1/3″ el_class=”features-item”][vc_column_text el_class=”features-cnt”]

Agents

Add agents and assign roles and permissions to provide assistance and support to customer support tickets.

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User Options

User options allows to add Google Re-captcha or JS Help Desk Re-captcha for registration form. User can be register as per role defined by admin.

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Time Tracking

Track the time spent on each ticket by each agent and each reply. Report the admin on how much time is spent on each ticket.

[/vc_column_text][vc_btn title=”View Detail” shape=”square” align=”center” i_icon_fontawesome=”fa fa-external-link” add_icon=”true” el_class=”butn view-butn” link=”url:https%3A%2F%2Fjshelpdesk.com%2Fproduct%2Ftime-tracking%2F|title:View%20Detail|target:%20_blank|”][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_class=”js-demo-site-call-to-action bg1″][vc_column width=”7/12″ el_class=”call-to-action-content”][vc_column_text]Didn’t Find Any Solution?

If you didn’t find any solution, Let’s click on the submit ticket button and submit your ticket quickly and easily[/vc_column_text][/vc_column][vc_column width=”5/12″ el_class=”call-to-action-butns”][vc_btn title=”Submit Ticket” shape=”square” align=”right” i_icon_fontawesome=”fa fa-plus-square-o” add_icon=”true” el_class=”butn butn-bg1″ link=”url:%3Fpage_id%3D299%26jstmod%3Dticket%26jstlay%3Daddticket|title:Submit%20Ticket||”][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”js-demo-site-about section-padding”][vc_column][vc_row_inner el_class=”section-title”][vc_column_inner][vc_column_text]

5 Minutes To Setup

Simple & Easy To Use

JS Help Desk is powerful wordpress plugin. It guaranteed to work fast, safe to use, beautifully coded, packed with features and easy to use.

[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class=”about-data-row”][vc_column_inner el_class=”about-content” width=”1/2″][vc_column_text el_class=”about-content-box”]JS Help Desk

The best support system plugin for wordpress has everything you need.Build open source that anyone can inspect easily and make changes.

• Quick and Easy Installation Process
• Complete Email Templates
• Proper Format of Images
• Fully Responsive
• Powerful Search
• Fields Ordering & Managements
• Bootstrap Base Design
• Easy to Translate
• Well Planned Information Architecture
• Fast Loading Time
• Browser Consistency
• Multi Tickets Options

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Active Modules

Enhance your site features to advance level by just adding these handy modules

• Agents
• Ticket Auto Close
• Feedback
• Helptopic
• Private Note
• Knowledge Base
• Max Tickets
• Merge Tickets
• Ticket Overdue
• SMTP
• Ticket History
• Canned Responses
• Email Piping
• Time Tracking
• User Options
• Ticket Actions
• Announcements
• Ban Email
• Export
• Show All Add-Ons

[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” el_class=”js-demo-site-call-to-action bg2″][vc_column width=”7/12″ el_class=”call-to-action-content”][vc_column_text]Didn’t Find Any Solution?

If you didn’t find any solution, Let’s click on the submit ticket button and submit your ticket quickly and easily[/vc_column_text][/vc_column][vc_column width=”5/12″ el_class=”call-to-action-butns”][vc_btn title=”Submit Ticket” shape=”square” align=”right” i_icon_fontawesome=”fa fa-plus-square-o” add_icon=”true” el_class=”butn butn-bg1″ link=”url:%3Fpage_id%3D299%26jstmod%3Dticket%26jstlay%3Daddticket|title:Submit%20Ticket||”][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” el_class=”js-demo-site-testimonials”][vc_column width=”1/4″ el_class=”testimonial-image” offset=”vc_hidden-md vc_hidden-sm vc_hidden-xs”][vc_single_image image=”181″ img_size=”full”][/vc_column][vc_column width=”1/2″ el_class=”testimonial-content”][vc_row_inner el_class=”section-title”][vc_column_inner][vc_column_text]

Why our customers choose us

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I tried about 5 others before JS Support, and most were either so limited, useless or so confusing to setup. I got this up and running quite quickly. Very happy.

Easier to use and faster setup

 

vcor2

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I have been using and testing this plugin on 3 sites and It’s been a good experience. They are quick to respond to questions and have answered all of my requests.

Great plugin

 

mmccauleykm

[/vc_column_text][/vc_tta_section][/vc_tta_pageable][/vc_column][vc_column width=”1/4″ el_class=”testimonial-image”][vc_single_image image=”182″ img_size=”full”][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”js-demo-site-faq section-padding” css=”.vc_custom_1571913104935{background-image: url(http://demo.jshelpdesk.com//wp-content/uploads/2019/10/faq-bg.jpg?id=186) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_row_inner el_class=”section-title”][vc_column_inner][vc_column_text]

Frequently Asked Questions (FAQ’s)

[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tta_accordion active_section=”1″ el_class=”faq-content”][vc_tta_section title=”Who should use JS Help Desk?” tab_id=”1571912338761-c5219a6f-bfda”][vc_column_text]An organization that want to empower and enhance its customer quality services, Increase efficiency with automation,Track and measure its support, Extend its helpdesk’s capabilities and icrease customer loyalty.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will I be able to access updates?” tab_id=”1571912338764-85608693-6cfa”][vc_column_text]Already-installed can be used forever, whether you have access to updates or not. With each purchase, you’ll have 12-months of access to personal support and installations of new JS Help Desk releases. After 12 months, you can renew this access with generous discounts. If you prefer not to renew, your installed software is unaffected – it will remain installed and you can carry on using it.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I use JS Help Desk on client sites?” tab_id=”1571912495207-23b2ae9d-df91″][vc_column_text]Yes, you can use JS Help Desk on client sites in two ways. Either you can purchase more number of sites OR purchase an appropriate license for each client sites (yes you can refer them and earn 20% commission through our affiliate program).[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I upgrade my plan?” tab_id=”1571912509924-2a56edf7-dceb”][vc_column_text]Yes, You can upgrade your plan anytime as per your need simply by following our upgrade method.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is JS Help Desk translation ready?” tab_id=”1571912521284-ed44d17d-0dfe”][vc_column_text]Yes, JS Help Desk is translation ready and offering translation file with the download of plugin. You haven’t need to download it separately.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you have an affiliate program?” tab_id=”1572433541176-04a480ea-7b7d”][vc_column_text]Yes. We do have a decent affiliate program. Earn 20% per sale by referring JS Help Desk items and get lifetime recurring commissions![/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” el_class=”js-dem-site-banner section-padding”][vc_column][vc_row_inner el_class=”section-title”][vc_column_inner][vc_column_text]

JS Help Desk

Complete overview of JS Help Desk from admin side to final tickets generation information

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