JS Help Desk Version: 2.8.7
JS Help Desk Demo Site
Demonstration site for the most powerful and easy to use helpdesk plugin
You can create your own user account directly by just clicking the register button
Admin Login: admin / demo
Agent Login: agent / demo
User Login: user / demo
Agents
Add agents and assign roles and permissions to provide assistance and support to customer support tickets.
User Options
User options allows to add Google Re-captcha or JS Help Desk Re-captcha for registration form. User can be register as per role defined by admin.
Time Tracking
Track the time spent on each ticket by each agent and each reply. Report the admin on how much time is spent on each ticket.
Didn’t Find Any Solution?
If you didn’t find any solution, Let’s click on the submit ticket button and submit your ticket quickly and easily
5 Minutes To Setup
Simple & Easy To Use
JS Help Desk is powerful wordpress plugin. It guaranteed to work fast, safe to use, beautifully coded, packed with features and easy to use.
JS Help Desk
The best support system plugin for wordpress has everything you need.Build open source that anyone can inspect easily and make changes.
Quick and Easy Installation Process
Complete Email Templates
Proper Format of Images
Fully Responsive
Powerful Search
Fields Ordering & Managements
Bootstrap Base Design
Easy to Translate
Well Planned Information Architecture
Fast Loading Time
Browser Consistency
Multi Tickets Options

Active Modules
Enhance your site features to advance level by just adding these handy modules
Agents
Ticket Auto Close
Feedback
Helptopic
Private Note
Knowledge Base
Max Tickets
Merge Tickets
Ticket Overdue
SMTP
Ticket History
Canned Responses
Email Piping
Time Tracking
User Options
Ticket Actions
Announcements
Ban Email
Export
Show All Add-Ons
Didn’t Find Any Solution?
If you didn’t find any solution, Let’s click on the submit ticket button and submit your ticket quickly and easily

Why our customers choose us

Frequently Asked Questions (FAQ’s)
Here are some answers of the most frequently asked questions about JS Help Desk. Please have a look over the FAQ and feel free to contact us if your questions aren’t answered.
An organization that want to empower and enhance its customer quality services, Increase efficiency with automation,Track and measure its support, Extend its helpdesk’s capabilities and icrease customer loyalty.
Already-installed can be used forever, whether you have access to updates or not. With each purchase, you’ll have 12-months of access to personal support and installations of new JS Help Desk releases. After 12 months, you can renew this access with generous discounts. If you prefer not to renew, your installed software is unaffected – it will remain installed and you can carry on using it.
Yes, you can use JS Help Desk on client sites in two ways. Either you can purchase more number of sites OR purchase an appropriate license for each client sites (yes you can refer them and earn 20% commission through our affiliate program).
Yes, You can upgrade your plan anytime as per your need simply by following our upgrade method.
Yes, JS Help Desk is translation ready and offering translation file with the download of plugin. You haven’t need to download it separately.
Yes. We do have a decent affiliate program. Earn 20% per sale by referring JS Help Desk items and get lifetime recurring commissions!