VERSION: 3.0.0

JS Help Desk Demo

Powerful functionality, effortless usability. Log in with the provided credentials to explore the full support workflow, or instantly submit a ticket.

Ticket System Knowledge Base Email Management Customer Management Reports Staff Management Ticket System Knowledge Base Email Management Customer Management Reports Staff Management

Powerful Features, Simply Delivered

Effortless Agent Management

Empower your team with robust tools to manage agent performance, collaborate efficiently, and resolve tickets faster.

Real-Time Ticket Tracking

Never lose a request. Monitor the complete lifecycle of every ticket—from submission to resolution—in one simple, centralized interface.

36
Available Addons
100%
Compatible with
Multilanguages
+180
Configurations
The Ultimate Support Command Center

Get the Intuitive Power You’ve Always Wanted.

Product Dashboard Screenshot
All Included

Simple & Easy to Use

  • Quick and Easy Installation Process
  • Complete Email Templates
  • Fully Responsive
  • Powerful Search
  • Fields Ordering & Managements
  • Fast Loading Time
  • Easy to Translate
  • Well Planned Information Architecture
  • Multi Tickets Options
Explore All Features
All Included

Active Modules

  • Agents
  • Ticket Auto Close
  • Helptopic
  • Private Note
  • Knowledge Base
  • Merge Tickets
  • Canned Responses
  • Time Tracking
  • Announcements
Explore All Modules
Product Dashboard Screenshot

JS Help Desk Dashboard

Product Dashboard Screenshot
Trusted by Teams

Why Our Customers Choose Us

Frequently Asked Questions

We’ve compiled answers to the most common questions about features, pricing, and compatibility.

How does JS Help Desk improve support efficiency?

JS Help Desk streamlines the entire support process by automating repetitive tasks, organizing tickets, tracking response times, and giving you full visibility into customer interactions.

Who should use JS Help Desk?

JS Help Desk is designed for businesses, agencies, and organizations that want to improve customer service quality, automate workflows, and provide faster, more organized support.

Can I use JS Help Desk on client websites?

Yes! You can use JS Help Desk on client sites by purchasing additional licenses or the appropriate multi-site plan. You can also earn a 20% lifetime recurring commission through our affiliate program.

How long will I receive updates and support?

Each purchase includes 12 months of updates and support. After that, you can renew your plan at a discounted rate. Even without renewal, your installed plugin will continue to function normally.

Is JS Help Desk easy to customize?

Yes, JS Help Desk is fully customizable. You can change colors, layouts, ticket fields, and email templates to match your website’s branding — all without coding.

Do you have an affiliate program?

Yes! Join our affiliate program and earn 20% per sale by referring JS Help Desk to others. You’ll also get lifetime recurring commissions for every renewal.